PT Pelindo Jasa Maritim (SPJM), a subsidiary of state port operator PT Pelindo, concluded 2024 with positive performance, reinforcing its presence across all key business areas. This success comes as a result of the company’s continuous efforts to implement transformation programs aimed at delivering excellent services to its customers.
“Several business segments within the SPJM Group, particularly those managed by our subsidiaries, saw significant improvements compared to last year,” said Tubagus Patrick T.U.I., Senior Vice President of Corporate Secretary at SPJM.
“These areas include towing, docking, channel management, fuel and gas distribution, as well as the provision of clean water and electricity. Our success can be attributed to business streamlining efforts and the restructuring of each segment to enhance efficiency,” he said further.
According to the company’s unaudited report, SPJM’s marine services recorded 642,821 pilotage movements and 5.25 billion GT-hours in towing services, thanks in part to increased traffic at several service locations. Additionally, the dredging services segment reached 663,121 m³, and the docking services segment completed 49 units, demonstrating SPJM’s commitment to maintaining its fleet for smooth operations. SPJM also effectively managed a total of 27,302,975 tons of channel volume.
The company also posted strong results in the utilities sector, which encompasses fuel and gas distribution, clean water and electricity provision, waste management, and oil spill response (OSR).
Fuel distribution reached 62,156 KL, with significant growth in its distribution area. Gas distribution totaled 13,972,152 MMBTU, while clean water provision amounted to 2,619,385 tons. Electricity provision increased to 206,093,491 kWh, driven by higher electricity usage across various operational tenants.
In the equipment sector, SPJM achieved an impressive equipment availability rate of 90.83%, while also reducing the average repair time (MTTR) to just 4 hours—1 hour faster than the previous year.
These achievements were supported by the continued transformation efforts throughout 2024, including the implementation of the integrated vessel service system (Phinnisi) at 31 SPJM locations. The system, along with service planning and control strategies, enhanced operational efficiency. A key example of this is the Benoa Hub, which oversees 11 port sites in Bali and Nusa Tenggara, generating significant cost savings and centralizing operational risk management.
“SPJM remains focused on managing the company’s resources effectively to meet our strategic targets,” said Patrick. “We are also committed to enhancing our human resource capabilities and ensuring the highest safety and occupational health standards in all of our services. Integrated digitalization has been a key enabler of service monitoring, accelerating administrative processes, reducing bureaucracy, and improving customer convenience.”
Patrick emphasized that SPJM’s goals are even more ambitious. “We will continue to focus on strengthening our services and expanding our business. We deeply appreciate the trust our customers have placed in us, and we remain committed to maintaining that trust through improved performance and meaningful contributions to the community and environment via our Corporate Social Responsibility (CSR) programs.”
In 2024, SPJM implemented several CSR initiatives, covering social (health, education, and welfare), economic (clean energy, partnerships, and reducing disparities), environmental (climate change, marine and land ecosystem protection), and governance (justice and resilient institutions) areas.