APBMI Hails PTP Decision on Giving Compensation of Troubled CEISA

Indonesia stevedoring companies’ Association APBMI hails the policy of multipurpose terminal operator PT Pelabuhan Tanjung Priok (PTP/IPC Multipurpose) on giving tariff compensation following the Customs-Excise Information System and Automation (CEISA) that got trouble for one week.

In addition to having an impact on the flow of containers, this CEISA disruption also affects the smooth flow of general cargo or breakbulk at the Tanjung Priok port, creating slower cargo receiving and delivery and potentially creating additional costs.

In responding the issue, Chairman of the APBMI Chapter Jakarta Juswandi Kristanto affirmed the issue, saying some breakbulk exporters importers and stevedoring companies as well have shouted complaints. But, Juswandi also affirmed the terminal operators’ policies on giving compensation to minimize potential high cost resulted from this CEISA disruption.

Juswandi specially sends appreciation to PT Pelabuhan Tanjung Priok (PTP/IPC Multipurpose), a subsidiary of PT Pelindo II/IPC that handled break bulk, of its positive response to the consignees’ complaints.

“After communicating with business players and various related stakeholders, PTP Branch Tanjung Priok can understand this and can accept the reasons of importers and consignees’ complaints. This is not the negligence of the importer nor the consignees. This is simply because the CEISA system is in trouble, causing a slower cargo delivery that finally resulted in a longer storage,” Juswandi told the press on Friday (July 16, 2021).

He also appreciated the steps taken by PTP on keeping no high logistics costs for its customers due to this condition. Moreover, business and economic conditions are still unstable due to the Covid-19 pandemic.

The troubled CEISA system, he said, resulted in the unprocessed of importation document of breakbulk cargo. The SPPB (cargo release document) was unable to be processed for one week.

As a result, consignees are so worried that the storage costs for breakbulk cargo will be very high if it will follow the normal formula. According to the formula, over days storage will pay for progressive tariff.

“However, we have got an explanation from PTP management. During this CEISA disruption period, storage tariff is accounted for period 1. So, no need for consignees to be worried about. There will be no progressive tariff during the period of the CEISA system disruption. All storage tariff are calculated in one period,” said Juswandi.

APBMI is also advised by PTP, if there is a claim related to storage due to CEISA interference, the consignee can submit it to the related PBM to be forwarded to PTP for a solution.

Juswandi said PTP also agreed to provide service recovery of storage tariff relief to service users for the occurrence of problems at the Priok port due to this CEISA disruption.

The provision of service recovery is valid since the CEISA system disrupted (Thursday, July 8, 2021) until it was declared to function again. This confirmation was conveyed through a letter from PTP Branched Tanjung Priok signed by General Manager Budi Utoyo on July 16, 2021.

“We are very grateful for PTP’s concern in responding and providing solutions to this problem. APBMI is also committed to continuing to create efficient logistics costs at this port,” said Juswandi.

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