PT Pelindo Jasa Maritim (SPJM), a subholding of state-owned port operator PT Pelabuhan Indonesia (Persero), said it has stepped up preparations to ensure uninterrupted services ahead of the Christmas 2025 and New Year 2026 holiday period, when ship traffic and cargo volumes typically rise.
The company, which operates across marine, equipment, port services, dredging and shipyard businesses, expects higher demand driven by increased passenger movements and logistics activity toward the end of the year.
“As the year draws to a close, SPJM is ensuring that all service lines are fully prepared to operate optimally,” Senior Vice President of Corporate Secretary Tubagus Patrick said in a statement on Monday.
He said preparations include the readiness of pilots and supporting personnel such as radio operators and planners, as well as the availability of tugboats, pilot boats and kepil boats. Infrastructure support, including pilot stations, operational vehicles, radio communication systems and information technology platforms, has also been reinforced.
Patrick added that SPJM’s digital systems allow customers to request services, monitor operations and complete payments seamlessly during the holiday period.
“During the extended Christmas and New Year holidays, we are committed to providing smooth and timely services so port users can carry out their operations without disruption,” he said.
SPJM will continue to provide 24-hour vessel guidance and towing services, targeting zero accidents and zero waiting time. The services are supported by the Phinisi application, an online vessel service system integrated with the national Inaportnet platform.
To handle feedback and service issues, the company has also maintained a 24/7 customer service center accessible via telephone, WhatsApp and email, Patrick said.
SPJM said the measures are part of its broader role in supporting Indonesia’s maritime logistics and transportation chain, helping ensure the smooth flow of goods and passenger movements during the year-end holiday season.